Ocado on how to evolve plastic packaging business models
10 Jan 19
Suzanne Westlake and Ian Welsh
Cutting plastic use while avoiding waste – the food retailer challenge
Suzanne Westlake, head of corporate responsibility and corporate affairs at Ocado, talks with Innovation Forum’s Ian Welsh about the care required to avoid the unintended consequences of removing plastic from packaging.
They discuss why plastics have been demonised, and why the prevention of food waste must be a key concern for retailers. Westlake outlines how Ocado, as a delivery-only retailer, can engage its customers to help boost recycling rates, and demystify some of the complexities involved.